Home > Shipping, Returns, etc.

FREE shipping on orders over $35!
$5.50 shipping on orders of $35 and under.

UPDATE 3/09/2010: For our local customers, Village Toy Shop in Hilo will have Boy's Day Koi in stock at their store. Village Toy Shop is located at 235 Wainuenue Avenue, next door to Blane's.



Aloha!

We accept PayPal, Visa, MasterCard, American Express, and Discover Cards. We do not accept checks.


Contact information

By standard mail:

Isle Oasis
HC 2 Box 6075
Keaau, Hawaii 96749

By phone: (808) 934-8868

By email:

admin@isleoasis.com



Shipping Information

At this time we are able to ship to the Continental United States, Alaska, and Hawaii only.

Shipping is via USPS Priority Mail with delivery confirmation.

Shipping rates are $5.50 per order, with free shipping over $35.

Normal processing time for your order to ship is three days.

Items are limited to stock on hand, unless arrangements have been made to special order an item or items.

Return Information

We offer replacement only if an item is defective when received. Sorry, but we do not offer refunds.

If an item is defective, please contact us via email within 7 days of receipt to make arrangements for return and/or replacement.

Please do not return merchandise without contacting us first.

Mahalo.